Customer service
An emergency is a situation that presents a real danger to the safety of you, your family or other residents. It may also require immediate action to protect the integrity of your building – for example, major water infiltration or the partial collapse of a structure.
If your situation requires an intervention from police or fire department, please don’t hesitate to call 911 right now.
Monday to Thursday, 9 a.m. to 5 p.m.
Friday, 9 a.m. to 12 p.m.
(450) 677-0007
Outside these hours
(450) 926-9911
Outside normal business hours, emergency calls are automatically transferred to our call center. A Laucandrique representative will then take charge of the situation within about 20 minutes. *
Once the emergency is under control, our team will contact you to ensure rigorous follow-up and support for the next steps.
